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Our unique process is derived from Industry standards best practices and has been optimized for the requirements of remote development.

The process is organised in discrete phases. Each phase comprises well-defined tasks. Every next phase benefits from the added-value that was generated during the previous phase. Depending on the nature of requirements, we apply the appropriate phases of our process to achieve the desired results. Likewise, a certain task may require a more elaborative approach than another.

We have adapted special procedures for:
  • Conversion projects
  • Maintenance and support projects

We began developing this process even long before the establishment of the Fullcontact company, when our team members were still working as independent consultants for major companies in the Finance and Telecom sectors. Ever since we have been continuously improving it as we strive to derive new best practices from each completed project.

Our Customer Self Service (CSS) allows you to control part of the process. By logging in at our secured extranet you will be provided with details about the actual status of your project. Depending on the nature of deliverables you will even be provided with a live demo version.



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