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The most compelling design solutions are ones that are simple, natural to use, and completely in tune with users' needs and experiences. Therefore good research is an inevitable must.

The Fullcontact research methods are highly focused on users goals and tasks. Besides this we will request information about your organisation's culture and practices and any systems dependencies.

During the process of crafting a design, decisions are based on research and many years of experience, reinforced by our proven methodologies. We will model user roles and associate goals and tasks to each role. To support task definitions we design critical scenarios in order to get a better insight in your requirements.

Our HCI specialist will then voice her recommendations on the user interface to match product behavior and looks with the product's objectives. These recommendations will be included in a detailed proposal that is to serve as the foundation for the design.

We then design a solution that meets all of the defined goals and satisfies the requirements of critical scenario's. Each functional element will be addressed and integrated into a coherent framework. As the design evolves, we continuously test its compliancy with scenarios to insure consistency with your requirements.

To summarise, for a design we take into account the following factors:

  • Organisation
  • Users
  • Tasks and processes
  • Human Computer Interaction (HCI)
  • Development organisation



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